Travel & Transportation Policies

Transportation to and from the designated pick‑up location is the sole responsibility of the traveler or their party responsible. Time Of Your Life Vacations LLC does not provide transportation to the pick‑up point. Seating on the motor coach, minibus, or van cannot be reserved and is strictly first‑come, first‑served.

Time of Your Life Vacations LLC places the highest priority on traveler safety. Every van, minibus, and Motorcoach we use is carefully maintained through regular preventive service to ensure reliable performance. All Time of Your Life Vacations LLC–owned vehicles undergo thorough safety inspections throughout the year so travelers can feel confident and secure while on the road with us.

Please plan to arrive at the pick‑up point at the scheduled time. Staff aren't available before that time, so arriving early may mean waiting on your own. We work hard to be on time for all pickups and returns so the day starts and ends smoothly for everyone. If a traveler is not picked up within thirty (30) minutes after the group returns and a staff member needs to stay and wait with them, a waiting fee may be applied.

In the event of severe weather, a vehicle breakdown, airline delays, or other unexpected events affecting our departure or return time, Time of Your Life Vacations LLC will make every effort to notify travelers, caregivers, agency staff, and family members promptly. Although we maintain our vehicles carefully, emergencies can still occur. When possible, we will arrange alternate transportation. If no alternative transportation is available, such as when rental companies are closed or not accessible, we will notify caregivers, agency staff, and family members immediately. In these rare situations, travelers may need to be picked up directly from the breakdown or emergency location. This would only occur in an extreme circumstance where no other options exist.